Shipping & Collection Policy

WHAT IS USEDLY?

Usedly provides a convenient online platform to sell your used or old items, including appliances, electronics, furniture, clothes, and shoes. Through www.usedly.in (“Website”), we make it easy for users (“You”, “Your”) to sell their items quickly and effortlessly from the comfort of home or office.

Selling old items doesn’t have to be complicated—Usedly handles pickup, logistics, and payment securely so You can focus on decluttering and earning value.


USEDLY SHIPPING AND COLLECTION POLICY

This Shipping and Collection Policy (“Policy”), read together with our Terms and Conditions and Privacy Policy, explains how We collect items sold through the Website. By using our services, You agree to be bound by this Policy. If You do not agree, please do not use our services.


TERMS OF COLLECTION

  • Usedly has a dedicated logistics team and partners with third-party service providers to safely and securely collect items from Your location.

  • Collection executives are trained for professionalism and integrity; however, We cannot guarantee their behavior in every instance. Any issues with collection staff must be resolved directly with them.

  • After finalizing the sale, You will receive pickup details and contact information of the collection executive. You can choose a convenient time slot within their operational hours.

  • Please be present during pickup to answer any questions regarding the item’s condition.

  • Only one collection attempt will be made. If You are unavailable, Usedly reserves the right to cancel the collection at Our discretion.


COLLECTION CHARGES

  • Collection may include a nominal fee for Your convenience.

  • Any applicable fee will be communicated to You before finalizing the sale.


AVAILABILITY

  • Usedly aims to provide services across India.

  • Currently, services are available only in selected locations.

  • Please check service availability by providing Your Pin Code before placing a sale request.


OTHER CONDITIONS

  • Usedly reserves the right to update, revise, or modify this Policy at any time without prior notice.

  • Any changes take effect immediately upon publication on the Website.


CONTACT US

For complaints or questions about item collection or Policy terms, contact:
Email: support@usedly.in

We will respond promptly and make every effort to resolve Your queries as soon as possible.


If you want, I can also combine this Shipping & Collection Policy with the Terms & Conditions to create a single, clean, website-ready legal page for Usedly—so your site only needs one comprehensive page instead of multiple scattered policies.

Do you want me to do that?

Add to cart